Terms of Service

Welcome to Aqwtr™. These Terms of Service ("Terms") govern your use of our website, mobile applications, and services (collectively, the "Services") operated by Assistant Management LLC ("Company," "we," "us," or "our").

By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our Services.

1. Description of Services

Aqwtr™ is a marketplace platform that connects homeowners with licensed, insured service professionals for pool care, plumbing, water filtration, and water delivery services. We facilitate connections between customers and independent service providers but do not directly provide these services ourselves.

2. Eligibility

You must be at least 18 years old and capable of forming a binding contract to use our Services. By using our Services, you represent and warrant that you meet these requirements.

3. Account Registration

To access certain features, you may need to provide personal information including your name, phone number, email address, and service address. You agree to provide accurate, current, and complete information and to update this information as necessary.

4. Service Packages and Pricing

We offer various service packages with different pricing tiers. All prices are displayed in US dollars and are subject to change. By purchasing a service package, you agree to pay the applicable fees as described at the time of purchase.

• Subscription Services: Some services are offered on a recurring subscription basis. You authorize us to charge your payment method on a recurring basis until you cancel.
• One-Time Services: Certain services may be purchased as one-time transactions.
• Quotes: Quotes provided are estimates and final pricing may vary based on actual service requirements.

5. Payments and Billing

Payment processing is handled through Stripe, a third-party payment processor. By providing payment information, you authorize us to charge your payment method for all fees incurred. You are responsible for maintaining accurate billing information.

6. Cancellation and Refunds

• Subscription Cancellation: You may cancel your subscription at any time. Cancellation will take effect at the end of your current billing period.
• Money-Back Guarantee: Certain services may include a money-back guarantee as specified at the time of purchase.
• Refund Requests: To request a refund, contact us at support@aqwtr.com. Refund eligibility is determined on a case-by-case basis.

7. Service Provider Relationships

Service providers connected through our platform are independent contractors, not employees of Assistant Management LLC. We do not guarantee the quality, safety, or legality of services provided. We recommend verifying credentials and insurance of any service provider.

8. User Conduct

You agree not to:

• Use the Services for any unlawful purpose
• Provide false or misleading information
• Interfere with or disrupt the Services
• Attempt to gain unauthorized access to any systems
• Harass, abuse, or harm other users or service providers

9. Intellectual Property

All content, trademarks, logos, and intellectual property displayed on our Services are owned by Assistant Management LLC or our licensors. You may not use, reproduce, or distribute any content without our prior written permission.

10. Disclaimer of Warranties

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, ASSISTANT MANAGEMENT LLC SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, OR GOODWILL.

12. Indemnification

You agree to indemnify and hold harmless Assistant Management LLC, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the Services or violation of these Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Sarasota County, Florida.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on our website or through other communications. Your continued use of the Services after changes constitutes acceptance of the modified Terms.

15. Communications Consent

By providing your phone number and email address, you consent to receive communications from us, including:

• Service-related notifications and updates
• Appointment confirmations and reminders
• Marketing and promotional messages (you may opt out at any time)
• SMS/text messages (standard message and data rates may apply)

You may opt out of marketing communications at any time by replying STOP to any text message or clicking unsubscribe in any email.

16. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

17. Contact Us

If you have any questions about these Terms, please contact us: