Privacy Policy

Assistant Management LLC, doing business as Aqwtr™ ("Company," "we," "us," or "our"), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (aqwtr.com), use our mobile applications, or use our services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you consent to the practices described in this policy.

1. Information We Collect

Personal Information You Provide

We collect information you voluntarily provide, including:

• Contact Information: Name, email address, phone number, mailing address
• Service Information: Property address, pool size, service preferences
• Payment Information: Credit card details, billing address (processed securely through Stripe)
• Communication Data: Messages, feedback, and support requests
• Account Information: Username, password, account preferences

Information Collected Automatically

When you access our Services, we may automatically collect:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Data: Pages visited, time spent, clicks, referring URLs
• Location Data: General location based on IP address, precise location if you grant permission
• Cookies and Tracking: Cookies, pixels, and similar technologies

2. How We Use Your Information

We use collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our Services
• Communication: To send service updates, confirmations, and respond to inquiries
• Marketing: To send promotional messages (with your consent) — you can opt out anytime
• Analytics: To understand usage patterns and improve user experience
• Security: To protect against fraud, abuse, and unauthorized access
• Legal Compliance: To comply with applicable laws and regulations
• Service Provider Matching: To connect you with appropriate service professionals

3. How We Share Your Information

We may share your information with:

• Service Providers: Third-party vendors who assist in operating our Services (payment processing, email delivery, analytics, customer support)
• Service Professionals: Licensed contractors and service providers who fulfill your service requests
• Business Partners: Partners who offer complementary services
• Legal Requirements: When required by law, court order, or government request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly authorize sharing

We do not sell your personal information to third parties for their marketing purposes.

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences and settings
• Understand how you use our Services
• Deliver targeted advertising
• Analyze traffic and trends

Managing Cookies: You can control cookies through your browser settings. Note that disabling cookies may affect functionality.

Third-Party Analytics: We use Google Analytics and similar services to analyze usage. These services may collect information about your online activities.

5. SMS and Email Communications

By providing your phone number and email, you consent to receive:

• Service-related transactional messages
• Appointment reminders and confirmations
• Marketing and promotional content (optional)

6. Data Security

We implement industry-standard security measures to protect your information, including:

• 256-bit SSL/TLS encryption for data transmission
• PCI DSS compliant payment processing through Stripe
• Secure data storage with access controls
• Regular security assessments and updates

However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Fulfill the purposes described in this Privacy Policy

8. Your Rights and Choices

Depending on your location, you may have the right to:

• Access: Request a copy of your personal information
• Correction: Request correction of inaccurate information
• Deletion: Request deletion of your personal information
• Portability: Request your data in a portable format
• Opt-Out: Opt out of marketing communications
• Withdraw Consent: Withdraw previously given consent

To exercise these rights, contact us at support@aqwtr.com.

9. California Privacy Rights (CCPA)

California residents have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected
• Right to know if personal information is sold or disclosed
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising privacy rights

We do not sell personal information. To make a CCPA request, contact us at support@aqwtr.com.

10. Children's Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will take steps to delete it promptly.

11. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

12. International Users

Our Services are operated in the United States. If you access our Services from outside the US, your information may be transferred to, stored, and processed in the United States, where privacy laws may differ from your jurisdiction.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on our website and updating the "Effective Date." Your continued use of the Services after changes constitutes acceptance of the updated policy.

14. Facebook and Social Media Disclaimer

This website is not part of the Facebook website or Facebook Inc. Additionally, this site is not endorsed by Facebook in any way. FACEBOOK is a trademark of FACEBOOK, Inc.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: